FAQ

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COVID-19 Policy Update

As of Monday, April 4, 2022, masks will be optional in the studio for all of our guests. As always you are welcome to continue wearing a mask if you prefer. We will continue all of our studio sanitization procedures as well as keep the current maximum number of students/classes in the space at a time.
We are still allowing only one adult per child to observe our tot and youth classes.

Cancellation Policy & Rescheduling a Missed Class

Cancellation policy: you may miss up to 2 classes per 6 week session. To be eligible for a make up, you must email scheduling@ironcitycircusarts.com at least 24 hours prior to your missed class.
Exceptions are made for illness, injury, and emergency. 

To schedule a make up class, please email scheduling@ironcitycircusarts.com with the name, date, and time of the class you wish to take as a make up at least 48 hours prior to the class start time. 
You may take any class in your discipline, at your level or lower, as a make up. 
You may not cross disciplines (i.e. you cannot take an aerial class to make up an acro class).

General Class Policies

Lateness policy: Please do your best to arrive on time. Do not arrive more than 5 minutes prior to your class start time. Students arriving more than 10 minutes late will not be permitted in class. If you are late to a private lesson, it will still end at the originally scheduled time.

What to wear: Please wear something comfortable, that you can stretch and go upside-down in. For aerial classes, leggings or capris are preferred and no lotions, jewelry, or zippers. For pole classes, shorts are preferred and no lotions or jewelry.

Please see our class etiquette page for more.

Open Gym Policies

While there is a coach present during open gym, warm up and training are entirely self-lead. For this reason, open gym is for active students only. Exceptions have been made for traveling or new-to-town artists, as well as students returning from a long break. If you think you would like to attend but have not been here before, please send an email to info@ironcitycircusarts.com and describe your aerial journey, including places you've trained and skills you've been working on.

No students teaching other students and no teaching yourself from the internet. If you find a move you wish to learn, show your coach!
 

​​What's the deal with Waitlist? 

We have had quite a few questions about the waitlist situation. Since enrollment in a Session is for the full six weeks if you waitlist for a class you are waitlisted for the entire session.  If we have enough people on a waitlist we will try to add another class to the schedule.  If it is possible, we may add a waitlisted student to the class for the session. If you get confirmation that you have been added to the class it means you're added for the entire session.  Waitlist decisions will all be made after the registration deadline on Sunday at 5 PM and before the session begins Monday. 

Didn't find what you were looking for? Please email us at info@ironcitycircusarts.com